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I'm on Windows 10 and have tried downloading numerous apps in the Microsoft Store: games both paid and free , Facebook, etc. Nothing will download at all. It gets to "Acquiring license" and then gives me the access denied error code on every app.
I have tried so many Microsoft Store fixes over the passed 5 hours and nothing has worked. Ive ran the command prompts suggested, including powershell.
I've "Reset" Microsoft Store, signed out and back in, rebooted the computer I am at a total loss for what the problem is. I even called Microsoft support and they could not help me. Anyone have any ideas? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Sumit Independent Advisor Independent Advisor.
Follow these in order: 1. This should Reset Windows 10 Store cache and if there is a problem with cache, this would clear it. Type in wsreset and Press Enter 2. The next step if Wsreset doesn't help is to Reset the Store app. To do this, follow the steps: a. Locate Microsoft Store d. Click Advanced Options e. Locate and click Reset Button 3.
Reset Windows Update components: Resetting Windows update components might also help. Here is an article on how to do that. Check for necessary services: Windows Store is dependent on some Services. Please check if the services are running and Automatic as given below.
Make sure the status of the following services is Automatic and running i. Windows License Manager ii. Background Intelligence Transfer service iii. Cryptographic Services iv. Windows Update v. Windows Store c. Repair install: The last Restort is a reinstallation of Windows.
You can do a repair install, which keeps everything including your apps and files. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. A subscription to make the most of your time.
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Fix problems with apps from Microsoft Store.
Fix problems with apps from Microsoft Store. Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances.
Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Microsoft Store More Need more help? After you complete the steps, you can check to see if the apps are downloading and no longer stuck. Once you complete the steps, the troubleshooter will scan, detect, and resolve any problems with the Microsoft Store app. If the previous steps didn't fix the problem, and you're still seeing apps pending or stuck downloading, you can reset the Microsoft Store app using the Settings app.
After you complete the steps, the app will reset and delete the app data to resolve common problems when it isn't working correctly. Once you complete the steps, the app should be reinstated on your Windows 10 installation, and if everything is working correctly, apps should no longer get stuck downloading. In the rare case that the same problem continues to happen, you can try switching to a new account of Windows Alternatively, you can also reset your device to factory default settings to resolve the problem with Microsoft Store app.
Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Microsoft Store Windows 10 Windows 11 More Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback?
The more you tell us the more we can help. Can you help us improve? Resolved my issue. Run the build-in Store App troubleshooter that automatically diagnoses and fix problems that might prevent Microsoft store download apps from Microsoft server.
Now copy the fallowing command given bellow and past it on power shell, then hit enter key to execute the command. After that close PowerShell and Simply Restart windows computer, then check hopefully your problem will have been resolved.
Let us know in the comments below. Windows 10 keeps installing the same updates over and over. Windows 11 Laptop battery drain quickly? Fix Network and Internet connection issues in Windows 10, 8. August : Microsoft Patch Tuesday Review.
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